Reset Password on behalf of

Reset Password on behalf

In typical workplace scenario facing password loss, help desk technicians have to address the password reset challenges. Performing password reset consumes a major chunk of time spent by these technicians and therefore affects their productivity; i.e. highly qualified technicians spend most of their time in resetting passwords which could have been utilized in pursuing more crucial tasks. Designed with sheer acumen and inspired to make difference, Chily Active Directory Self Service meets the challenges of password reset on behalf of user by other users from remote machine in Network.

If administrator wants the domain users to accomplish password resets on behalf of their co-workers, then he can permit this feature and users of a domain can enjoy the benefits. In order to perform password reset on behalf of any user, a domain user needs to be authorized by the co-worker. Resetting password on behalf of the co-worker reduces the burden on help desk and minimizes the number of critical password reset tickets.

Increased password reset complaints often calls for more helpdesk technicians; however reset password on behalf of co-worker feature reduces routine password reset tickets and saves helpdesk costs. Also, reduced password complaints enable these technicians to add value to the organizational workflow. Performing vital organization work increases sense of positive perspective amongst employees and offers growth to the technical resource of the organization.

Resetting password on behalf of co-worker saves time which is considered most essential thing for an organization. Moreover, this not only saves the time of the user but also saves the efforts of help desk. All this saves IT support person's time which can be rendered to perform much crucial tasks and meeting deadlines.

Chily Active Directory Self Service definitely simplifies the 3 step long process of password reset thereby allowing a user to reset the password on behalf of his co-worker. Moreover, user can address to their routine tasks easily without seeking help of administrator or IT technicians. All this enables the employees to achieve targets by delivering projects on time thereby eliminating typical delays.

Utilizing Chily Active Directory Self Service eliminates the major reason for raising password tickets to be addressed by the helpdesk. The increased number of critical password reset tickets is dealt with ease by in-built features like Self password reset, Automatic password reset and Reset password on behalf of co-worker.