Active Directory Self Service Features
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Features of Chily Active Directory Self Service
Keeping Active Directory updated with the latest information can pose real challenge since Active Directory acts as the heart of organization’s information systems. To ease the problems of helpdesk professionals, Chily Active Directory Self Service is intended to reduce the number of critical password tickets which often results in consumption of substantial amount of time of helpdesk technicians. This is a safe web-based self service solution that enables the end user to manage his passwords, account lockout situations and update his personal information in Active Directory. Mentioned below is the list of features and benefits of Chily Active Directory Self Service:
Password Policy Management
Administrator can optimize the password policy as per the organization rule. Utilizing this web-based application administrator can configure features like self password reset, reset password on behalf of coworker and automatic password reset.
Unlock Policy Management
Likewise, Account unlock policy management expands over self account unlock, unlock account on behalf of coworker and automatic account unlocks. Administrators can optimize these features as per the requirement of the organization.
Question/Answer policy
While performing self-verification to reset password and unlock account, domain user answer a pre-scheduled set of questions which are configured by the administrator. Under QnA policy, administrator can configure number of selectable and user-defined questions, maximum and minimum number of characters for question and answers.
User Self Update Policy Management
This feature facilitates end user to carry out self-modification or self user profile information update of attributes like General attributes, address attributes and contact attributes. Utilizing this feature the domain users can update personal information by logging on and filling fields they are authorized to change.
Send Email Notifications
Information related to account status and password expiry like soon to expire passwords are often notified with the email notification to the particular user. Scheduled notification can be configured a day before the actual date of password expiry, forewarning users from possible account lockouts.
Generate Reports
Administrators can generate General and Audit reports of user accounts that provides a gist of account status, password status and the activities allied to self profile update.
All these features support administrators as well as end users in taking instant and proactive action to avoid unnecessary downtime. Domain user can manage his passwords, account lockouts himself and can update their personal information directly to Active Directory without hampering security of data of other users.
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