Automatic Account Unlock

Automatic Account Unlock With Chily Software

Consequences of Account lockouts are known to everyone; unusual delays in work and frustration add to loss in productivity. Chily Active Directory Self service is a vital tool that relieves administrators and helpdesk professionals from dull password reset or account unlock tickets. Many a times, all these mundane tasks become pain for administrator. Understanding these account unlock issues, we offer a web-based self service interface that facilitates administrator to automate account unlock from a remote machine. With a view to improvise existing working scenario, Chily Active Directory Self Service is a multi-faceted self service tool allowing administrator to perform automatic account unlock by scheduling particular time for the same. Additionally, software can be used to send notification email to inform the end user about the scheduled account unlock.

After administrator "allows" the automatic account unlock feature, he can set the schedule or time frame at which he wants the application to scan the systems and unlock the locked out machines. This feature is quite helpful for administrator as this automatic cycle will reduce the number of account lockout tickets which often creates headache for IT support people. The account unlock activity so performed can be notified to the users through email notifications. Administrator can configure the account unlock feature as per company compliance or set of rules and can allow or disallow the following fields as per the requirements:

• Daily at an specific hour
• Every Week on a specific day and hour
• Every Month on a specific day and hour

There are times when even administrator needs a break and this is when the automatic account unlock feature performs its actual task. During the absence of administrator, he can schedule a particular time frame when the user accounts will be locked out so that there is no delay due to untimely account lockouts.

Chily Active Directory Self service is empowered to generate Audit and General reports about user accounts which also include report of account lockouts. Through this report, administrator comes to know about the accounts which are locked out and he can configure the self service utility to perform automated account unlocks complying with the scheduled reports.

The automated account unlock activity so performed is notified to the users prior to the action takes place. The automated account-unlocks feature saves time and adds to productivity.